Job Overview

Bailey Nelson is looking for Christmas Casuals to join us across our stores in Melbourne CBD and Inner East! (Melbourne Central, Chapel St & Camberwell). You must be fully available to work with us from the beginning of November 2025 until the end of January 2026.

Why you will love this role

• Generous product allowance (your eyewear needs sorted in the latest BN frames!)
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• New to optics? Don't worry! We have an exceptional onboarding and training program to get you up to speed as quickly as possible!
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• You will join Bailey Nelson as an Optical Assistant, a role where you can make a real difference to meeting customers' frame styling and eyecare needs
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• Access to our world-class web-based learning platform to keep you in the know with all things BN and to streamline training and communication
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• A leadership team who genuinely cares about our people and is committed to your engagement and development

What we need from you

• Customer Experience: Previous customer service experience is a must, within retail, hospitality or a similar industry.
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• Optical Experience: While previous experience is a big plus, if you’re willing to learn then please apply.
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• Passion: A genuine passion for creating amazing customer experiences.
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• Energy: A love of being in a fast paced, growing business and able to adapt to change.
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• Effectiveness: Ability to effectively manage your time and all operational requirements.
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• Problem Solving: The ability to use critical thinking to help solve customer vision problems.
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• Team: Passion for building a strong rapport with your fellow team members.
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• Drive: A true love of achieving and driving results through excellent customer service.